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The noise is happening during changes of transmission either from engine to both engine and EV or from EV to EV and engine. It feels like gearbox sound produced either from the engine gear or the EV gear not sync or like burning clutch or high rev electric motor. Is not a high rev engine noise.
Following a lot of tries going uphill the same road to regenerate the issue and understand what is happening, I identify that the sound is generated from very very very high revs and downshift of the gears and is happening suddenly when you have your foot steady on the gas and at speed approximately at 40 km plus or minus.
 
Following a lot of tries going uphill the same road to regenerate the issue and understand what is happening, I identify that the sound is generated from very very very high revs and downshift of the gears and is happening suddenly when you have your foot steady on the gas and at speed approximately at 40 km plus or minus.
Yes this sounds normal for a hybrid uphill at a low SoC and medium to low throttle position
 
Mentioning that site i wonder if UK and FR sites share same VIN database or both are UK or FR specific .. or UK specific / EU specific (fr)
for uk page seems to be Recall campaigns - Dacia
there is no such thing here in Bulgaria.
Just checked my Spain supplied Duster on the app. Reg number did not find anything but the VIN number did find full details.
 
Renault/Dacia salesman here not heard of any issues with the hybrid system in either Clio, Captur, Arkana or Jogger, whether retail sold cars or demo cars.

I do wonder whether user error or confusion may be an issue though, some people who are new to Hybrids do struggle with the whole concept of the engine not running and it being in electric, whether from initially starting the car or whilst driving or stationary at lights or a junction.

We had a guy with an Austral who was convinced there was a problem with it not starting, we couldn't find any issue, the salesman went through it all again with him and funnily enough the issue hasn't appeared since then.
I am probably one of them. But I will figure it out. I tried to use my Jogger hybrid vehicle like a diesel caddy while going up a steep hill in heavy city traffic. The vehicle automatically shifted gears from 2 to 3 and then back to 2. Of course, it was quite noisy. I think you have to go slow in this vehicle without stepping on the gas.
Going up a steep hill in eco mode is the worst. Eco mode should be disabled on steep hill climbs with heavy traffic. Maybe software adjustments are needed for this type of use.
 
Hello, anyone having an issue with gear change (I guess is the second gear) in the 28mph-35mph (45km/h-55km/h) range?!
It gets “stuck”, surging in consumption and noise, over-revving for a long time, anywhere between 10 to 40 seconds.
The only solution is to speed up or down, if I keep it steady it just goes on and on revving or until it passes 60-65 km/h. It is slightly better when using auto-pilot…
The showroom guys put it on a tester and found nothing and said it is “normal” but I don’t believe them.
I drive 80% in city and the speed limit in Romania is 50km/h so is very annoying. Driving outside the city is ok because I accelerate faster and it “skips” this problem, it goes pretty smooth
I am probably one of them. But I will figure it out. I tried to use my Jogger hybrid vehicle like a diesel caddy while going up a steep hill in heavy city traffic. The vehicle automatically shifted gears from 2 to 3 and then back to 2. Of course, it was quite noisy. I think you have to go slow in this vehicle without stepping on the gas.
Going up a steep hill in eco mode is the worst. Eco mode should be disabled on steep hill climbs with heavy traffic. Maybe software adjustments are needed for this type of use.
 
Now then, a bit of background experience. The Jogger is my 5th hybrid type car. The previous 4 had done more than 400,000 miles in total under my right foot, not showing any “mooing” as you call it at any time.

The hesitant drive occurs at all SOC levels from 2 to 5, and is not exclusively demonstrated at the lower level stage. I would say that this has been more noticeable when cold, but not confined to just winter - it has shown this trait in summer. I leave the temperature at 21c all year round, sometimes using the a/c in summer - so engine hesitancy can’t be attributed to varying heat demand from driver preferences.

My experience tells me that “sommat’s not right”.
If there was a manual driving mode, this would not be a problem. It does 2-3, 2-3 on the slope to be goed in fixed gear.
 
Then I would definitely take it back. I've only driven Toyota hybrids before and they definitely moo too! That said:
  • I don't get unusual metallic noises
  • All changes are either buttery smooth (ice --> EV only) or undetectable
  • No jerkiness
  • No hesitation
Did you go up steep slope in heavy traffic? 2-3, 2-3 gear shifts. Manual gear mode is a must for these vehicles.
 
Following a lot of tries going uphill the same road to regenerate the issue and understand what is happening, I identify that the sound is generated from very very very high revs and downshift of the gears and is happening suddenly when you have your foot steady on the gas and at speed approximately at 40 km plus or minus.
I've definitely experienced the same. But I experienced this on a steep slope in heavy traffic that did not allow acceleration. 2. After 3 from the gear, the automatic transmission shifts from 2 to 3 again. The sound comes as you press the gas. I was switching to manual gear mode in order not to have this problem in my toyota multimod vehicle. This is a problem to be solved with software. There is no problem on every road other than this, I drove 1600 km.
 
You need to remember that this is a hybrid not an automatic.

The car maintains the state of charge - there is no “second” or “third” in the conventional sense because the output from the engine is also being diverted to charge the traction battery. You don’t control the “gas pedal” as such - you are simply commanding how much power you want delivered. If you demand power which isn’t available from the battery the engine will run at whatever speed it needs to in order to drive the HSG then spit out the remainder either from engine to the wheels (parallel hybrid) or battery to the wheels (serial hybrid).

At very low SOC and on a steep hill you are now bouncing off the laws of physics.

I suspect the only way you could fully 'solve' this isn't in software - it would be by having a larger (and more expensive) HSG and larger battery - meaning you could run in serial model almost indefinitely even when on a slope at very low SoC. This would be closer to the Nissan approach with their e-Power cars.
 
Blimey!Do you need a driving licence and a degree in physics to drive one of these things? o_O
There are 15 gear combinations and infinite adjustments for engine power, motor power and HSG demand - alongside near-instant synchronisation in shaft speeds in order to not need any clutches so I think it is unlikely a single human could drive “manually”.
 
You need to remember that this is a hybrid not an automatic.

The car maintains the state of charge - there is no “second” or “third” in the conventional sense because the output from the engine is also being diverted to charge the traction battery. You don’t control the “gas pedal” as such - you are simply commanding how much power you want delivered. If you demand power which isn’t available from the battery the engine will run at whatever speed it needs to in order to drive the HSG then spit out the remainder either from engine to the wheels (parallel hybrid) or battery to the wheels (serial hybrid).

At very low SOC and on a steep hill you are now bouncing off the laws of physics.

I suspect the only way you could fully 'solve' this isn't in software - it would be by having a larger (and more expensive) HSG and larger battery - meaning you could run in serial model almost indefinitely even when on a slope at very low SoC. This would be closer to the Nissan approach with their e-Power cars.
How to drive hybrid vehicle on steep slope road uphill

1-If there is a slope in front of you, do not try to maintain its speed on the slope, let the vehicle slow down until it reaches the top of the slope. It will support you if your battery is full in intermediate accelerations while going uphill.
2-Try to enter the slopes faster from the beginning because due to the e-CVT transmission, you do not have a chance to reduce the speed from the middle of the slope and step on the gas, the first part of the power section is sufficient when you loosen the gas from time to time and press the gas again, both the cry of the engine decreases and you get out faster by consuming less.
3-If you are patient while driving uphill, if you keep your foot in constant gas without giving too much gas to the vehicle, you will see that it accelerates without increasing its revs, the reason for this is that the electric motor draws energy from the battery and supports you.
It is not possible to climb better in this engine with CVT transmission and Atkinson cycle, but if your battery is at least 50-70% full, you will see that it receives electricity directly from the battery without charging when going uphill.
 
Maybe very correct but it is not a CVT transmission its a clever 4 speed gearbox plus 2 speeds on the electric motor.
Today, I was able to climb that steep hill without making my hybrid vehicle scream. Style needs to change. That grumpy use goodbye... Otherwise the steep hill climb in the city with a hybrid vehicle would result an engine that screams differently and maybe eventually malfunction.
Edit: Today, I quickly increased the battery level by pressing the E-Save button. In this way, I went to the ramp much more comfortably. While the E-Save key was active, the engine gave priority to filling the battery and immediately returned to EV mode when 3/4 was full. This process happened in 1-2 minutes. Essentially, the vehicle is great with its integrated power. You feel the 140 hp integrated.
 
There are 15 gear combinations and infinite adjustments for engine power, motor power and HSG demand - alongside near-instant synchronisation in shaft speeds in order to not need any clutches so I think it is unlikely a single human could drive “manually”.
They say that there is no such thing as a stupid question, so here is one. Disregarding reverse gears, I thought that there were 3 gears for the ICE and 2 traction motor gears so surely that would give 11 forward combinations + neutral. So having said that, here is the possible stupid question: Where are you getting 15 from?😏
 
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