bought 63 plate dacia duster from new from renault in swansea. what a shocking after care service. car is lovely, really good on fuel and a really lovely drive. but noticed rust appearing on inner sills weld joint and inside engine bay wing housing also screws around petrol cap and water seal strip along top of doors. Took the car back to renault swansea who were too busy to do anything as end of month figures were due and staff sickness had to be covered. asked to return following day which we did. Photos were taken and a promise given that the photos would be sent to head office and someone would contact us shortly. After a week no contact from renault so the showroom was visited again, only to be told to take the car to the local bassetts garage as they dealt with all the paintwork for renault. Another week passed with no feedback following the visit to bassett so called to Renault again only to be told that it was once again end of month and they were short of staff. they were also waiting for the email from bassetts but could not proceed without our reg and mileage even though we had not been asked for this previously. One week later and we are still waiting for some form of communication from renault!