I got mine middle of December, and I've had no problems with it so far. I don't use it every day, but had a couple of long(ish) journeys.

 

Thank you 🙂

 

i have it from 23rd June 2023. ~7 500 km
the only time i get no throttle response is when i mistake R for N ... switching too much between D and B and sometimes .. i forget how many clicks i need for R 😂.
OR
when i start it without pressing the brake and car is ignition ON but not engine/s on

EDIT: I watched couple videos in youtube about Arkanas "fried" hybrid motors / or invertors where car (1-2 years old) just stop in the middle of the trip and should be dismanteled for expensive parts replacement. there are always some fault units ...

 

Thank you for your reply, that's helpful to know!

 

People on this forum saying it uses the Renault system, check there forums aswell as it's been in Renault cars alot longer.

 

Will look there too, thanks.

 

I read the other day that Renault have shifted over 250,000 e-tech hybrids so far. IIRC there are 25,000 HEV Clios on UK roads alone using the same system. We've certainly covered nearly 5,000 trouble-free miles so far since October (having gone nuts driving around the UK at Christmas )

Sadly the dealers are still playing catch-up on some of the new technology and government backed training is a joke. My son quit his 'modern apprenticeship' in 2022 to switch to a manufacturer's own training programme simply because he was fed up of stripping down carburettors - his fuel injection training only covered the mechanical Jetronic system that's in my 1980's Mercedes...

Perhaps your friend should inform the dealer his intention to reject the car to focus minds?

 

I will pass that advice on, seems like it's the only way they actually do something. Thank you!

 

Very interesting. I have a new Stepway Extreme, delivered beg Nov and it keeps stalling while I am driving, usually when I have changed gear down and always when I have pressed the accelerator. I am taking it back for the 2nd time on Tues as they say they found nothing last time. I have an ongoing thread on here about it. Not sure if this is the same issue you are talking about. Would really appreciate any more details if you could get any for me? Many thanks.

If anybody has any links to anything about this problem, I would appreciate them. Thank you.

 

That sounds like a very difficult issue to diagnose, Because what is 'cutting out'? The ICE or the E-motor or both? Assuming it is both it would have to be something in common which is more than likely electronic in nature. or a sensor providing an input to the electronics. Either way, I don't think there has been enough information provided for the forum gurus to make a determination.

 

I drive a hybrid since November and no issue so far. Already done 7500km with 50% of highway the remaining in towns and small roads...
I'm wondering, why people jump from B to D? I never drive mine in D and only used the B. I found it more comfortable as it reduce the need to use the break.

 

I'm wondering, why people jump from B to D? I never drive mine in D and only used the B. I found it more comfortable as it reduce the need to use the break.

I drive both our Jogger and Zoe in B all the time. Downside is I never touch the brakes except when parking - so enthusiastic braking needed on both cars every couple of weeks.

 

Well ... it depends i like to switch both and use most suitable for different situations.
When i am lazy ... B is better. When i want to train "pulse and glide", etc
Driving D until traffic slow down and i want to regenerate most until very last moment before brake pads .. then i switch B and press brakes the very last moment i am convinced that i will need good old brake pads.
Or driving D with cruise control 90/60/70km speed switching is feeling better. B mode is more aggresive on braking AND should make economy worse becaue most of the time there is no speed trap ahead so gliding a bit after speed signs and use energy with higher efficiency is better than reuse it from battery. ECO mode reduce D mode regenerative braking 50% so cruise control go over set speed and should be more efficient where roads are down / up / down /up for not very long to overspeed too much.

 

Got mine on the 18th December and have just clicked through 3,000 trouble free miles and have to say it hasn't misses a beat. Sure there are some nuances with it being a hybrid, and it takes a while to get used to them, but after a decent amount of miles under my belt it gets better and better. On the way to work last week it ate up the 52 miles from Norwich to Ipswich with a full tank of fuel and returned 75mpg. There are always a few bad pennies in every production of anything, and for no apparent reason, so I wouldn't put one bad experience put the frighteners up you and you cancel. I don't think I have seen any other issues reported on the hybrid - the 1 litre petrol on the other hand seems to be a bit of a dog with new clutches and gearboxes being needed a plenty - but even then this could be a tiny portion of what have been sold.

 

.

 

Renault/Dacia salesman here not heard of any issues with the hybrid system in either Clio, Captur, Arkana or Jogger, whether retail sold cars or demo cars.

I do wonder whether user error or confusion may be an issue though, some people who are new to Hybrids do struggle with the whole concept of the engine not running and it being in electric, whether from initially starting the car or whilst driving or stationary at lights or a junction.

We had a guy with an Austral who was convinced there was a problem with it not starting, we couldn't find any issue, the salesman went through it all again with him and funnily enough the issue hasn't appeared since then.

 

I am probably one of them. But I will figure it out. I tried to use my Jogger hybrid vehicle like a diesel caddy while going up a steep hill in heavy city traffic. The vehicle automatically shifted gears from 2 to 3 and then back to 2. Of course, it was quite noisy. I think you have to go slow in this vehicle without stepping on the gas.
Going up a steep hill in eco mode is the worst. Eco mode should be disabled on steep hill climbs with heavy traffic. Maybe software adjustments are needed for this type of use.

 

Start/Stop is/was new to me.
Initially i was confused why from time to time car dont start mostly early in the morning.
Internally i was convinced that there might be an issue.
Fortunately i never complained about it in dealership and local forum give me a clue ... i might be not pressing the brake hard enough and car was ignition ON, but engines Off state.
Reading screen messages, reading owner manual and making experiments all add up - no issue, only stupid driver

Well there is some small dead movement on brake pedal which probably tricks not only me but others too.

 

Start/Stop is/was new to me.
Initially i was confused why from time to time car dont start mostly early in the morning.

Ha ha. My hybrid would not go into ready mode - but only when I visited my daughter.



Turns out when you're leaning out of the window to kiss your daughter bye your right foot isn't hard enough on the brake as you press the start button...

 

@drekinov the "dead movement" is typical to the hybrid cars. When the system switch from only "electric motor" braking to both "physical disc" and "electric" braking.
It's surprising at start when it's the first time you drive an hybrid but you forget it later because you are accustomed.

 

The hybrid seems fine going by reports up to now.
The manual on the other hand, well, just read the posts on here.

 

Done nearly 12,000 miles since late June 23 in mine. No issues so far. Fuel consumption has dropped about 8 mpg in the winter.

Got a recall notice, but between Dacia & Arnold Clark dealership, almost impossible to book in (death loop spiral of automated phone system).

 

What is the recall for?

 

QUALITY ASSURANCE CAMPAIGN

ELECTRIC MOTOR SOFTWARE UPDATE

Registration Number: *** At Dacia, we continually monitor our vehicles to ensure they meet the highest possible standards. Checks carried out by our engineering team have identified the electric motor on your Jogger may not function correctly. Without this update you may experience the following symptoms: The STOP light and the message "Danger electric fault" on your dashbaord. You may experience a breakdown.

 

I am awaiting delivery of an extreme hybrid jogger. A colleague collected theirs before Christmas and it is now back in with Dacia for the 3rd time as it keeps cutting out while driving. Apparently the fault can not be found.
I have been searching for others with this issue as my colleague says they know of 3 others, but have only found one or two online that are yet to be resolved.
So I'm wondering if anyone else has had or heard of issues with the hybrid cutting out? My colleague has recommended cancelling now before delivery but I'm wondering if that's a bit OTT?! Although it is making me nervous.
Thanks.

Hi

Had mine since July 23 (Hybrid Extreme SE) no faults at all, brilliant car

I am awaiting delivery of an extreme hybrid jogger. A colleague collected theirs before Christmas and it is now back in with Dacia for the 3rd time as it keeps cutting out while driving. Apparently the fault can not be found.
I have been searching for others with this issue as my colleague says they know of 3 others, but have only found one or two online that are yet to be resolved.
So I'm wondering if anyone else has had or heard of issues with the hybrid cutting out? My colleague has recommended cancelling now before delivery but I'm wondering if that's a bit OTT?! Although it is making me nervous.
Thanks.

Hi

I have had my Hybrid Extreme SE, used every day and not had a single issue with it. Absolutely love the car. So much space and not bad on fuel for a big car. Dealership were also very good.
Enjoy your new car

 

I've had my hybrid since December 2023. One of the issues I can report is condensation building up in the oil filler cap. This appears to happen when doing short trips in cold weather so my advise is not to drive in ECO, switch on A/C and make sure at least once a week you drive the car for at least an hour for the engine to warm up and get rid of any excess condensation trapped in engine oil. Apparently there are loads of article online highlighting these issues with hybrid cars.

 

Hello, anyone having an issue with gear change (I guess is the second gear) in the 28mph-35mph (45km/h-55km/h) range?!
It gets “stuck”, surging in consumption and noise, over-revving for a long time, anywhere between 10 to 40 seconds.
The only solution is to speed up or down, if I keep it steady it just goes on and on revving or until it passes 60-65 km/h. It is slightly better when using auto-pilot…
The showroom guys put it on a tester and found nothing and said it is “normal” but I don’t believe them.
I drive 80% in city and the speed limit in Romania is 50km/h so is very annoying. Driving outside the city is ok because I accelerate faster and it “skips” this problem, it goes pretty smooth

 

I am probably one of them. But I will figure it out. I tried to use my Jogger hybrid vehicle like a diesel caddy while going up a steep hill in heavy city traffic. The vehicle automatically shifted gears from 2 to 3 and then back to 2. Of course, it was quite noisy. I think you have to go slow in this vehicle without stepping on the gas.
Going up a steep hill in eco mode is the worst. Eco mode should be disabled on steep hill climbs with heavy traffic. Maybe software adjustments are needed for this type of use.

 

I have noted exactly the same symptoms. Especially when cold, it is very reluctant to shift from 2nd to 3rd gear when the ICE is running (and there is a noticeable jerkiness and shunting) & sometimes from 3rd to 4th at 50-55 mph (though not as jerky at this speed).

My car is going in for the electric drive motor recall on 14th March, so rest assured I will be on Dacia’s case for some answers, though Arnold Clark do not fill me with any confidence that they are competent.

 

I have noted exactly the same symptoms. Especially when cold, it is very reluctant to shift from 2nd to 3rd gear when the ICE is running (and there is a noticeable jerkiness and shunting) & sometimes from 3rd to 4th at 50-55 mph (though not as jerky at this speed).

Mooing is normal on most hybrids.

Engine speed isn't linked to throttle position and it's not a conventional gearbox. When you push down on the throttle the computer takes how much power you've requested and decides how the motor/engine will be configured to provide that power. HV battery SOC will be a big determining factor as will cabin / outside / engine temperature.

If SOC is low (2 bars) you'll notice the engine work much harder. It's not stuck in gear, it is spinning the generator to bring the SOC up. If it's cold and the engine is cold and you've turned the temperature dial up - the engine is running harder to fulfil the cabin heat requirements.

That said I don't experience any jerkiness or shunting in mine - so that's definitely something to question - but just to highlight that your right foot and engine / gearbox behaviour aren't a thing in a hybrid.

 

What recall? I’m Romanian, I came for answers on the UK forum because you guys are the only ones that buy jogger hybrid in big numbers and can give an accurate opinion.
We were never informed about a recall/problem, but is something that Renault does, treats different markets in different ways.

 

@Rojah i am interested too.
I saw you got your hybrid 23th June.
That is approximately the same time i got mine (deliveried) SO .. it seems reasonable to check locally for recall too even it is deliveried in Bulgaria. it seems same or very close batch

 

In France they have this site for any recall:

Campagnes de rappel Dacia : Listes et contrôles - Dacia

 

Mentioning that site i wonder if UK and FR sites share same VIN database or both are UK or FR specific .. or UK specific / EU specific (fr)
for uk page seems to be Recall campaigns - Dacia
there is no such thing here in Bulgaria.

 

Just checked my Spain supplied Duster on the app. Reg number did not find anything but the VIN number did find full details.

 

Where is the Combustion engine temperature displayed on hybrid 7 inch display? There is no such indicator in the menu.