In the interests of protecting the consumers, and seeing multiple posts/topics discussing the potential (and realisation) of rust appearing on brand new, white Dusters, please comment below if you've got the beginnings of a white, rusty Duster. No brand new car should have rust appearing, that is a sign on corrosion, which if it is internal, will not stop!
Do you have a Rusty Duster?
Nick
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thats good to know that dacia cs are looking after secondhand buyers aswell 
cheers will do, yeah the Dacia guy on the phone talked about how they'd redo this and that and the other, good idea will take plenty of photos
yeah when I went to my dealer about the rust he said its a 10 year body warranty no matter how long you've owned the car, so fingers crossedthats good to know that dacia cs are looking after secondhand buyers aswell
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happy days my 13plate duster has full dacia service history up to april 2016 anti corrosion check is ticked green so as long as i keep going to dacia for services it should be checked ,i know i dont have to stick with dacia
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on my warranty t&c it says 6 years just checked
well this was word of mouth from the service desk where I bought it who was directing me to the actual authorised dealer for body work so she could well be wrongon my warranty t&c it says 6 years just checked
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Its 6 years, gets extended to 7 years once you have had the recall.
Just my experience.. but in hindsight I should have paid greater attention to what I was allowing them to do.
Basically, there is a checklist they run through, and certain work they don't need Dacia's approval to carry out. This can be interpreted as 'take Dacia for a ride with the repair bill'
As a customer, I would have liked to have been able to approve the work identified in the inspection. I would not have allowed the replacement scuttle and wings for a start - they were fine but now I have uneven shut lines and two shades of white, besides the damage done in the process.
Just keep your eye on things.
Just my experience.. but in hindsight I should have paid greater attention to what I was allowing them to do.
Basically, there is a checklist they run through, and certain work they don't need Dacia's approval to carry out. This can be interpreted as 'take Dacia for a ride with the repair bill'
As a customer, I would have liked to have been able to approve the work identified in the inspection. I would not have allowed the replacement scuttle and wings for a start - they were fine but now I have uneven shut lines and two shades of white, besides the damage done in the process.
Just keep your eye on things.
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surely the work is under guarantee cant you take it up with dacia cs or take it to another dealer if not too far away how long ago was the work done
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I had a terrible time with my first Duster,
I only owned it a week when I got a recall and thought great customer service, couple of weeks later dropped the car off at a BMW body shop. Enjoyed the loaner then got car back 5 weeks later
first noticed the broken grill, then found damaged number plate, broken headlamps, and several large areas of Rust on the firewall.
the areas that had been done were poor, overspray tape marks etc
eventually Dacia bought the vehicle back off me but that was a fight, so take pictures both on drop off and pick up
I only owned it a week when I got a recall and thought great customer service, couple of weeks later dropped the car off at a BMW body shop. Enjoyed the loaner then got car back 5 weeks later
first noticed the broken grill, then found damaged number plate, broken headlamps, and several large areas of Rust on the firewall.
the areas that had been done were poor, overspray tape marks etc
eventually Dacia bought the vehicle back off me but that was a fight, so take pictures both on drop off and pick up
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But it didn't put you off buying another dacia
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errr it should have
but I liked the drive of the Duster so I thought I'd give it another shot
this time cars good dealer was terrible, but all good now (I hope)
but I liked the drive of the Duster so I thought I'd give it another shot
this time cars good dealer was terrible, but all good now (I hope)
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In my case, life's too short to make any more fuss.
Customer services agreed it was poor work and wanted it to go back, the bodyshop tried to suggest I'd fabricated the damage but would look at it again at further cost to Dacia... who agreed, but in the end I didn't want them to get any further work so accepted some $ from Dacia to sort it out myself.
I think this recall has been a bit of a cash cow for the Renault bodyshops to be honest.
Customer services agreed it was poor work and wanted it to go back, the bodyshop tried to suggest I'd fabricated the damage but would look at it again at further cost to Dacia... who agreed, but in the end I didn't want them to get any further work so accepted some $ from Dacia to sort it out myself.
I think this recall has been a bit of a cash cow for the Renault bodyshops to be honest.
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Funnily enough thats one of the problems mine came back with - they had broken the headlamp aim adjustment cable.
just got the bodyshop call there for the "Dacia Enhancement" as they put it lol booked in for 9th January!!! so yeah will take photos etc before that to make sure its as good or better when it comes back - there's only 1 authorised Dacia body shop over here in N Ireland despite the other Dacia/Renault dealers having their own body shops
I bought a 2013 4x4 duster built in India. It has had a recall under the paint campaign and accepted an extended warranty on the paint. I've now noticed rust spots at the base of a door. I have a bad feeling that the car is a rust bucket. This must surely affect my resale value. I paid the deposit on credit card so s75 should be in point if relevant. Is it worth getting a report done to see the extent of the problem as I'm not reassured by the paint campaign? If so, who would you recommend to do it?
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The paint campaign inspection did not cover the whole car - just areas specified by Dacia, such as wings, tailgate, scuttle for instance.
I have an obvious rust spot on the underside of on of the rear doors - you would not miss it, but the bodyshop ignored it as it was not on the list.
Regardless of the campaign, just call customer services and ask them what to do.
I have an obvious rust spot on the underside of on of the rear doors - you would not miss it, but the bodyshop ignored it as it was not on the list.
Regardless of the campaign, just call customer services and ask them what to do.
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Lack of paint for sure, its so thin its transparent in some areas, but poor seals allow water to run inside doors and tailgate too.
It's been a long time since I was on here... thought I would pop by and see what's going on as I had 100's of notifications about the thread!
Still seems to be the same old story though... My advice would be (having been with this thread since Nov 13!) if you have found rust on an Indian built Duster, just get rid of the car - it's likely that whatever solution that Dacia have it isn't going to fix it long term. I know, I've been there, and lived through the experience.
Long story, short, is that there were key processes missed during manufacture - either the cleaning process prior to rust proofing, or the rust proofing was never applied at all. Plus then, esp. on white cars microscopically thin paint. I think there were *some* cars that were OK, but this does go back quite some time so don't remember all the details. There was a lot of speculation as to what did or didn't occur, but it's more than likely if you have rust now, the Dacia bodge will only delay the inevitable. Best to get rid.
On the up side there is, as far as I know, little issue with the Romanian Dusters; after all mine was replaced with one, and even with some nasty stone chips it's not rusting. The two cars are like night and day.
Still seems to be the same old story though... My advice would be (having been with this thread since Nov 13!) if you have found rust on an Indian built Duster, just get rid of the car - it's likely that whatever solution that Dacia have it isn't going to fix it long term. I know, I've been there, and lived through the experience.
Long story, short, is that there were key processes missed during manufacture - either the cleaning process prior to rust proofing, or the rust proofing was never applied at all. Plus then, esp. on white cars microscopically thin paint. I think there were *some* cars that were OK, but this does go back quite some time so don't remember all the details. There was a lot of speculation as to what did or didn't occur, but it's more than likely if you have rust now, the Dacia bodge will only delay the inevitable. Best to get rid.
On the up side there is, as far as I know, little issue with the Romanian Dusters; after all mine was replaced with one, and even with some nasty stone chips it's not rusting. The two cars are like night and day.
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